2006-05-09
problems with the macbook (an update)
I just left the streetwise store who I put my laptop in for a service over a week ago.
They haven't even done anything with it. (It was promised back to me yesterday).
oh.. and the best part.. the tech support guy who 'helped' me said the overheating is not covered under warranty and has never heard of the issue before.
This is interesting, as when I spoke to their other tech support person he knew about it, and the suggest fix of wiping the thermal grease off the box.
Luckily for me, I had a open apple case# saying it was a warranty job. So that should set things right.
but the unlucky part for me is I will probably have to wait another week for my machine to be returned.
Oh.. and the hard-drive is unrecoverable. 2-3 months work down the drain. (I was backing the thing up when it broke)