It's a cold hard place out there
Posted by Ian Holsman
I really fell sorry for some people sometimes.
take the Trolls.
From my experience.. some/most of them have a valid point to say, but have absolutely no clue on how to communicate it. so they start flame wars and start getting personal.
The common reaction is to ignore them on the list. (usually when a known troll enters a list a flurry of private emails go around saying “don’t feed the troll”.
But recently I have noticed a attack on trolls by google bombing and putting wikipedia entries up about them. The purported aim of this is to help the next community they interact with.
Personally I feel like it is more to ostracize them from any development community.
when dealing with Trolls .. please remember Google lasts forever, and a Troll might actually see the error in his ways (or get a girlfriend/mellow out) and contribute in the future.
so .. my mantra is
'starve the troll, but don't kill it'